Carolina Caring’s 2023 Company News and Awards

Carolina Caring’s 2023 achievements showcase our unwavering commitment to excellence in both workplace culture and patient care innovation.


Carolina Caring Named to Modern Healthcare’s National List of Best Places to Work for 2023

For the fifth year in a row, Modern Healthcare has selected Carolina Caring as one of its Best Places to Work in Healthcare. The nonprofit serious illness care provider is being recognized for leveraging a profoundly engaged workforce to create a culture of excellence that consistently delivers innovative, compassionate care. Modern Healthcare will publish a special supplement featuring a ranked list of all the winners along with the October 2, 2023 issue of Modern Healthcare.

This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with the Best Companies Group on the assessment process, which includes an extensive employee survey.

“Working alongside the most compassionate and inspiring healthcare workers is humbling. There is no better feeling than to see Carolina Caring staff being recognized for their commitment to our mission and community. I am honored that Carolina Caring is being recognized for the fifth year and we’re thrilled to be recognized as a place where employees feel valued for their contributions,” says Dana Killian, President and CEO of Carolina Caring. 

“An uncertain economy, staffing shortages and increasing demands for flexibility and remote work opportunities are forcing every business in the industry to focus on attracting and retaining talent in unprecedented ways,” said Dan Peres, president of Modern Healthcare. “The 2023 Best Places to Work winners proved the value of understanding what employees want — and need — today. The healthcare industry is going through a period of extraordinary change. Having the right people in place is more critical than ever, and the winning workplaces understand that taking care of employees is central to business success.”

Carolina Caring will find out their ranking on the Best Places list and be celebrated at the 2023 Best Places to Work in Healthcare Awards Gala taking place September 28 at the Renaissance Chicago.


Carolina Caring Launches Innovative Solution to Staffing Crisis with CNA Training and Job Placement Program

Carolina Caring is leading the way in healthcare innovation by offering a creative solution to a nationwide problem — the shortage of Certified Nursing Assistants (CNAs) to care for the rapidly aging Baby Boomer generation. In response to this staffing crisis, the serious illness care provider’s Center for Leadership & Learning has launched a state-approved CNA Training Program designed to provide expert education and immediate job placement.

The nine-week training is held at the nonprofit organization’s Newton campus, 3975 Robinson Road, and taught by licensed nursing instructors, who prepare students for the demanding North Carolina CNA certification test. Students are paid during their training and those who successfully complete the program and earn their certifications are then offered positions with Carolina Caring. Since the program launched in March, 8 students have successfully completed the program and were hired as permanent staff.

“We have found that many people who are passionate about helping others and wish to start a career in healthcare are held back by their financial circumstances,” says Dana Killian, Carolina Caring’s President & CEO. “Our CNA Training Program helps removes some of those barriers. Not only is the training itself paid, we provide books and other supplies, equipping each student with everything they need to become a CNA and successfully start work immediately.”

“Carolina Caring has always been a trailblazer in finding new ways to bring high-quality, compassionate care to those who need it most, and this is just one more way can serve our community,” says Sue Nelson, Carolina Caring’s Chief Operating Officer.  “Our Center for Leadership & Learning is proud to work in tandem with learning institutions like Catawba Valley Community College (CVCC) and others in the region to offer vital education in support of the healthcare industry.”

If you or someone you know dreams of starting a career in healthcare, but you don’t know where to start, view the available careers at Carolina Caring.


Carolina Caring Earns Prestigious 2023 Hospice CAHPS Honors Award

Hospice Honors2023

Nonprofit serious illness provider Carolina Caring has been named a 2023 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of surveying and advanced analytics for hospice organizations.

This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured by the patient and caregiver experience. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey satisfaction measures, as reported between April 2022 and March 2023.

“We are thrilled to receive this national recognition,” says Carolina Caring President and CEO Dana Killian. “This award unequivocally demonstrates that our expert, compassionate team truly is fulfilling our mission to help our patients and their families fill each day with purpose, and make the most of every moment.”

The awards are an exclusive recognition for hospice agencies that have selected HEALTHCAREfirst as their hospice survey partner. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.

“We began our annual Hospice Honors Award program more than 10 years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Ronda Howard, Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst. “We congratulate Carolina Caring on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”

For more information the Hospice CAHPS Honors program, visit www.healthcarefirst.com/hospice-honors.

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